Champ Property Management Group, LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or engage with us as a tenant, landlord, applicant, or visitor. Please read this policy carefully to understand our practices regarding your personal information.
Information We Collect
We may collect the following types of information:
Personal Identifiable Information (PII)**: This includes information that can be used on its own or with other data to identify, contact, or locate a single person. Examples include:
- Full name (first, middle initial, and last name)
- Email address
- Phone number
- Mailing address
- Date of birth
- Social Security Number
- Government-issued ID
- Driver’s license number
- Bank account or routing information (for ACH deposits or payments)
- Credit/debit card information
- Employment and income details
- Rental history and references
Non-Personal Information: We may also collect usage data, IP addresses, browser type, device information, and cookies to improve our website and services.
We collect this information when you:
- Fill out forms or applications on our website
- Submit rental applications or inquiries
- Communicate with us via email, phone, or contact forms
- Make payments or set up recurring billing
We use the collected information for purposes such as:
- Processing rental applications and tenant screening (including background checks and rental history searches)
- Managing leases, payments, and ACH deposits
- Communicating with you about your account, properties, or services
- Complying with legal obligations (e.g., tax reporting to the IRS)
- Improving our website, services, and customer experience
- Preventing fraud and ensuring security
Sharing of Information
We may share your information with:
- Third-party service providers (e.g., background check companies, payment processors)
- Landlords or property owners we manage for
- Legal authorities when required by law
- Professional advisors (attorneys, accountants) as needed
We do not sell your personal information to third parties for marketing purposes.
Data Security
We use reasonable security measures, including Secure Socket Layer (SSL) technology and encryption, to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Rights and Choices
You may:
- Request access to, correction of, or deletion of your personal information (subject to legal limitations)
- Opt out of certain communications
- Manage cookie preferences through your browser settings
To exercise these rights, please contact us using the information below.
Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us
Champ Property Management Group, LLC
4030 Wake Forest Rd, suite 349
Raleigh, NC 27609
(877) CHAMPS - 0
Effective Date: January 1, 2026